Warranty

Warranty Status & Guidelines

Check your warranty instantly over our dedicated warranty check portal & know what is covered under warranty.

Please click here to check your warranty status!

Need help identifying your product & warranty period?

Vu has an exclusive link wherein customers can verify their warranty status by just inserting their TV set Serial Number (SR no).
EX: 3TE43M18484501E1SA2xxxxx
Note: SR no. is on the side of the TV and on the back cover of the TV. Barcode with SR no is stuck near the edge of the backside of the TV box also.

What does the Vu warranty cover?

All parts are covered (e.g. Boards, Panel, (visiting & repair charge) at site, except physical damage & non-manufacturing defect to panel or any other component.

Any hidden cost?

Absolutely none (except physical damage, non-manufacturing defect).

User Guidelines

• Servicing: Should your TV set become inoperative, do not try to correct the problem by yourself...
• Cabinet Cleaning: Gently wipe the front panel...
• Panel Cleaning: If the LED/LCD Panel requires cleaning...

Prohibited Usage

Do not install/use the TV in locations, environments and situations which are listed below...

• Locations: Outdoor (in direct sunlight)...
• Environments: Places that are hot, humid...
• Situations: Avoid moving the TV...
• Broken Pieces: Do not throw anything on the TV set...
• When not in use: If you will not be using TV set...

Warranty Status & Guidelines

Check your warranty instantly over our dedicated warranty check portal & know what is covered under warranty.

• If the product has failed under certain conditions/types...
• The original serial number is removed, obliterated or altered...
• Defects due to cause beyond control...

The below PDF illustrates the panel images which are covered under the warranty and which are not.

Purchase an Extended Warranty

Why You Need Extended Warranty for your TV?

• Repair & Service cost: After the expiry of standard warranty...
• Panel Failure: The panel is often the most expensive part...

With Vu Extended Warranty, you gain peace of mind...